Shipping Policy

Thank you for visiting and shopping at Coco Crowns by Valencia Coraine. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates

Domestic Rates

Shipment method	Estimated delivery time	Shipment cost
U.S. Free Shipping*	5-7 business days	Free
U.S. Standard Shipping	5-7 business days	$12.00
U.S. Expedited	2-3 business days	$27.00

* U.S. Free Shipping is only available for orders of $200+ with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

 

Canadian Rates

Shipment method	Estimated delivery time	Shipment cost
Canada Free Shipping*	7-14 business days	Free
Canada Standard Shipping	7-14 business days	$15.00

 

* Canada Free Shipping is only available for orders of $200+ with delivery addresses within Canada.

Delivery delays can occasionally occur.

 

International Rates

Shipment method	Estimated delivery time	Shipment cost
International Shipping	7-14 business days	$25.00

 

Delivery delays can occasionally occur.

 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Coco Crowns by Valencia Coraine is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Coco Crowns by Valencia Coraine is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.